Frequently Asked Questions | Modular Wire Grid Storage Panels for Home Organization | Greenjet

Frequently Asked Questions | Outdoor & Storage Furniture - Perfect for Business Use | Greenjet

Frequently Asked Questions

Is there any minimum order quantity for your products? Can I buy only one piece?

We retail our off-the-shelf products; however, if you would like to customize the products, there will be a MOQ due to different materials and manufacturing processes.

Do you provide customize-designed service?

Yes, even if you have an initial concept for your product, we can still provide you with initial drawing and a viable production proposal based on your requirements. Welcome to share new ideas with us.

Can you make a sample?

If you have the drawing for customized products or would like to confirm the style before the mass production, it's our pleasure to make a prototype. We will offer suggestions for potential improvement, costs, assembly/packing process, and logistics way so that you are able to evaluate in detail.

What should I know, if my item arrived damaged?

We do carefully pack every product to ensure their safety on the way, as we see positive consumer experience as the top priority. However, if you found any broken parts or defect on our product, please contact us right away. The picture and receipt for the damaged item are required to evaluate the refund.

When can I receive my package after placing an order?

Generally, we need around 1-2 days to arrange the delivery after confirming the order with you. We use air / ocean freight shipment or express delivery services to deliver your products. Because it takes different time to ship products to different countries, we will let you know when you can expect the receipt after sending out your package by providing a tracking way if available.

When and how do I pay for my purchase?

Our main payment method is TT and Paypal. If you have any specific requirements for the payment method, feel free to contact us. After receiving your payment, we will arrange the shipment. In addition, we sell our products on Amazon, Shopee, and other platforms, and you can check our shop page.

How can I track my order?

After we have sent your products, you can track your order via the courier number provided in the email.

Frequently Asked Questions | Modern Sustainable Home Office Furniture Manufacturer | Greenjet

Located in Taiwan since 2017, Greenjet Co. Ltd has been a manufacturer of homeware, office storage supplies, and outdoor gear. Renowned for their high-quality pine wood products, metal wire shelving, and acrylic home decor, Greenjet seamlessly blends traditional craftsmanship with modern design. They not only provide in-stock homeware and storage but also specialize in OEM & ODM products, such as storage organizers. These items are tailored from various materials like steel, wood, acrylic, and plastic.

Discover Greenjet Co. Ltd, a leading Taiwanese manufacturer specializing in high-quality household and commercial furniture. Our diverse range includes innovative store display fixtures, outdoor accessories, and versatile storage solutions crafted from premium materials like steel, wood, and acrylic. Ideal for B2B buyers seeking reliable, customizable options, our products are perfect for enhancing any commercial or residential space. With a strong presence on global e-commerce platforms and a commitment to excellence, Greenjet is your go-to source for furniture that combines functionality with style.

Greenjet has been offering customers stylish and durable homeware, office storage supplies, and outdoor gear, both with advanced technology and 30 years of experience, Greenjet ensures each customer's demands are met.