Frequently Asked Questions / Taiwan_based Homeware Storage, Retail Store Fixtures & Outdoor Utensils Supplier For 30 Years | Greenjet

Established by ten enthusiastic and innovative people who dream of promoting Taiwan to the world, Greenjet devoted ourselves to products and ideas that bring life easier and convenient.

Frequently Asked Questions

Is there any minimum order quantity for your products? Can I buy only one piece?

We retail our off-the-shelf products; however, if you would like to customize the products, there will be a MOQ due to different materials and manufacturing processes.

Do you provide customize-designed service?

Yes, even if you have an initial concept for your product, we can still provide you with initial drawing and a viable production proposal based on your requirements. Welcome to share new ideas with us.

Can you make a sample?

If you have the drawing for customized products or would like to confirm the style before the mass production, it's our pleasure to make a prototype. We will offer suggestions for potential improvement, costs, assembly/packing process, and logistics way so that you are able to evaluate in detail.

What should I know, if my item arrived damaged?

We do carefully pack every product to ensure their safety on the way, as we see positive consumer experience as the top priority. However, if you found any broken parts or defect on our product, please contact us right away. The picture and receipt for the damaged item are required to evaluate the refund.

When can I receive my package after placing an order?

Generally, we need around 1-2 days to arrange the delivery after confirming the order with you. We use air / ocean freight shipment or express delivery services to deliver your products. Because it takes different time to ship products to different countries, we will let you know when you can expect the receipt after sending out your package by providing a tracking way if available.

When and how do I pay for my purchase?

Our main payment method is TT and Paypal. If you have any specific requirements for the payment method, feel free to contact us. After receiving your payment, we will arrange the shipment. In addition, we sell our products on Amazon, Shopee, and other platforms, and you can check our shop page.

How can I track my order?

After we have sent your products, you can track your order via the courier number provided in the email.

Greenjet - We are a professional supplier of household and commercial furniture.

Located in Taiwan since 2017, Greenjet Co. Ltd is a professional supplier of household and commercial furniture. Main products, including homeware storage, store fixtures, BBQ rotisseries and camping gears, wood display racks, and cooking and outdoor utensils.

We specialize in using steel wire, wood, acrylic and plastic to turn our ideas into functional and appealing products. Our products range from home furniture, store displays to outdoor goods and they have one thing in common-user-friendly features.

Greenjet has been offering customers high-quality homeware and furniture fixtures, both with advanced technology and 30 years of experience, Greenjet ensures each customer's demands are met.